Book Boutique Chauffeured Services (Boutique Ride & Book Boutique Travel) values its users' privacy. This  Privacy Policy ("Policy") will help you understand how we collect and use personal information from those  who visit our website or make use of our online facilities and services, and what we will and will not do with  the information we collect. Our Policy has been designed and created to ensure those affiliated with Book  Boutique of our commitment and realization of our obligation not only to meet, but to exceed, most existing  privacy standards. 

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are  up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Book  Boutique decides to make use of any personally identifiable information on file, in a manner vastly different  from that which was stated when this information was initially collected, the user or users shall be promptly  notified by email. Users at that time shall have the option as to whether to permit the use of their  information in this separate manner. 

This Policy applies to Book Boutique and any parent company listed below, and it governs any and all data  collection and usage by us. Through the use of www.BookBoutiqueTravel.com and www.BoutiqueRide.com  and any parent website listed below, you are therefore consenting to the data collection procedures  expressed in this Policy. 

Parent Company: 

Keller Logistics & Creative, LLC 

Parent Website: 

www.klclimo.com 

Please note that this Policy does not govern the collection and use of information by companies that Book  Boutique does not control, nor by individuals not employed or managed by us. If you visit a website that we  mention or link to, be sure to review its privacy policy before providing the site with information. It is highly  recommended and suggested that you review the privacy policies and statements of any website you choose 

to use or frequent to better understand the way in which websites garner, make use of and share the  information collected. 

Specifically, this Policy will inform you of the following 

• 1. What personally identifiable information is collected from you through our website; • 2. Why we collect personally identifiable information and the legal basis for such collection; • 3. How we use the collected information and with whom it may be shared; 

• 4. What choices are available to you regarding the use of your data; and 

• 5. The security procedures in place to protect the misuse of your information. 

Information We Collect 

It is always up to you whether to disclose personally identifiable information to us, although if you elect not  to do so, we reserve the right not to register you as a user or provide you with any products or services. This  website collects various types of information, such as: 

• Voluntarily provided information which may include your name, address, email address, billing and/or  credit card information, etc. which may be used when you purchase products and/or services and to  deliver the services you have requested. 

• Information automatically collected when visiting our website, which may include cookies, third party  tracking technologies and server logs. 

In addition, Book Boutique may have the occasion to collect non-personal anonymous demographic  information, such as age, gender, household income, political affiliation, race and religion, as well as the type  of browser you are using, IP address, or type of operating system, which will assist us in providing and  maintaining superior quality service. 

Book Boutique may also deem it necessary, from time to time, to follow websites that our users may  frequent to gleam what types of services and products may be the most popular to customers or the general  public. 

Please rest assured that this site will only collect personal information that you knowingly and willingly  provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use  personal information only for the purpose for which it was requested, and any additional uses specifically  provided for on this Policy.

SMS consent or phone numbers for the purpose of SMS are not shared. Your private information including phone number are only used for the purpose of contacting you regarding your luxury transportation. This information is not shared with a third party, nor used for any purpose beyond your luxury transportation booking.

All of our sensitive client data is collected, stored, and transmitted internally utilizing heavy encryption and  top-tier equipment, including but not limited to a top rated security software credit card payment  infrastructure that is Payment Card Industry (PCI)/Personally Identifiable Information (PII) compliant. 

Compliance with Laws and Law Enforcement 

Book Boutique complies with all local, national, and international laws and regulations. 

As required by law, we will disclose your Personal Information to government authorities or private parties  pursuant to subpoenas or other legal process. We may also use or disclose your Personal Information as  permitted by law to protect the property and rights of Book Boutique our customers, our Sites and Site users,  for fraud detection or prevention, for the prevention, detection, apprehension or prosecution of criminal  acts, or when we, in our sole discretion, believe that disclosure is in the interest of travel security or  otherwise necessary or advisable. 

Why We Collect Information and For How Long 

We are collecting your data for several reasons: 

• To better understand your needs and provide you with the services you have requested; • To fulfill our legitimate interest in improving our services and products; 

• To send you promotional emails containing information we think you may like when we have your  consent to do so; 

• To contact you to fill out surveys or participate in other types of market research, when we have your  consent to do so; 

• To customize our website according to your online behavior and personal preferences. The data we collect from you will be stored for no longer than necessary. The length of time we retain said  information will be determined based upon the following criteria: the length of time your personal  information remains relevant; the length of time it is reasonable to keep records to demonstrate that we  have fulfilled our duties and obligations; any limitation periods within which claims might be made; any  retention periods prescribed by law or recommended by regulators, professional bodies or associations; the  type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such  information as stated in this Policy. 

Use of Information Collected

Book Boutique does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names  to any third parties. 

Book Boutique may collect and may make use of personal information to assist in the operation of our  website and to ensure delivery of the services you need and request. At times, we may find it necessary to  use personally identifiable information as a means to keep you informed of other possible products and/or  services that may be available to you from www.klslimo.limo and its subsidiaries. 

Book Boutique and its subsidiaries may also be in contact with you with regards to completing surveys and/or  research questionnaires related to your opinion of current or potential future services that may be offered. 

Book Boutique uses various third-party social media features including but not limited to Facebook, LinkedIn,  Twitter, and Instagram. 

Automatic Data Collection 

In addition to the information you provide to us yourself, when you visit the Sites, whether as a registered  user or an unregistered browser (either of these, a “KLS User”), our servers automatically record information  that your browser sends whenever you visit a website (“Log Data”). This log data includes, but is not limited  to, information such as your computer’s Internet Protocol (IP) address, browser type or the website from  which you are visiting, pages of our Sites that you visit, time spent on those pages, information you search  for, access times and dates, and other statistics. We may use this information to monitor and analyze use of  the Sites and the Service, increase the Sites’ functionality, security, and user-friendliness, and better tailor the Sites to our visitors’ needs. For example, some of this information may be collected so that when you visit the  Sites again, it will recognize you, and serve KLS information appropriate to you and your interests. We also  use this information to verify that visitors to the Sites meet the criteria required to process their requests. 

The Apps may collect certain information from you automatically to improve your experience and maximize  functionality. This information may include but is not limited to your domain name, what App features you  use, transaction history and details, amount of time you use the App, your device identification, data  concerning your operating system and/or browser, and App links you click. 

Cookies

Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to  your computer’s hard disk for record-keeping purposes. We use persistent cookies to save your registration  ID and login password for future logins to the Sites. We also utilize session ID cookies to enable certain  features of the Sites, to better understand how you interact with the Sites, and to monitor aggregate usage  by visitors and web traffic routing on the Sites. 

We also may use cookies to manage our advertising on other sites. In these cases, our advertising partners  may use cookies or similar technologies to collect non-personal information such as your browsing history.  This is used to provide you advertising based upon your browsing activities and interests. To learn more  about targeted advertising and your ability to opt out of interest-based advertising, click here. 

You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before  accepting a cookie from websites you visit. However, if you do not accept cookies, you may not be able to use  all portions of the Sites or all functionality of the Service. 

Disclosure of Information 

Book Boutique may not use or disclose the information provided by you except under the following  circumstances: 

• as necessary to provide services or products you have ordered; 

• in other ways described in this Policy or to which you have otherwise consented; 

• in the aggregate with other information in such a way so that your identity cannot reasonably be  determined; 

• as required by law, or in response to a subpoena or search warrant; 

• to outside auditors who have agreed to keep the information confidential; 

• as necessary to enforce the Terms of Service; 

• as necessary to maintain, safeguard and preserve all the rights and property of Book Boutique Chauffeured Service. 

CALIFORNIA RIGHTS POLICY 

California law entitles residents to ask us for a notice describing what categories of personal information we  share with third parties or with corporate affiliates for those entities’ direct marketing purposes. To make  such a request, please send an email to it@klsworldwide.com. If you want to request a notice or have any  questions about our privacy practices, 

please contact us (310) 247-0804

Non-Marketing Purposes 

Book Boutique greatly respects your privacy. We do maintain and reserve the right to contact you if needed  for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Book  Boutique Chauffeured Services products and services). In certain circumstances, we may use our website,  newspapers, or other public means to post a notice. 

Children under the age of 13 

Book Boutique website is not directed to, and does not knowingly collect personal identifiable information  from, children under the age of thirteen (13). If it is determined that such information has been inadvertently  collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure  that such information is deleted from our system's database, or in the alternative, that verifiable parental  consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must  seek and obtain parent or guardian permission to use this website. 

Confidentiality 

Book Boutique maintains strict company policies regarding PII management and storage, all of our  employees, contractors and agents sign confidentiality provisions prohibiting disclosure of any Carey client’s  identity without their express consent. 

Unsubscribe or Opt-Out 

All users and visitors to our website have the option to discontinue receiving communications from us by way  of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish  to unsubscribe to it@klsworldwide.com. If you wish to unsubscribe or opt-out from any third-party websites,  you must go to that specific website to unsubscribe or opt-out. 

Book Boutique will continue to adhere to this Policy with respect to any personal information previously  collected. 

Links to Other Websites 

Our website does contain links to affiliate and other websites. Book Boutique does not claim nor accept  responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we 

encourage all users and visitors to be aware when they leave our website and to read the privacy statements  of every website that collects personally identifiable information. This Privacy Policy Agreement applies only  and solely to the information collected by our website. 

Notice to European Union Users 

Book Boutique operations are located primarily in the United States. If you provide information to us, the  information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy  decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the  fundamental rights of anyone in the EU whose personal data is transferred to the United States for  commercial purposes. It allows the free transfer of data to companies that are certified in the US under the  Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as  described in this Policy. 

MANHATTAN, NY BRONX, NY STATEN ISLAND, NJ BROOKLYN, NY JERSEY CITY, NJ QUEENS, NY NEWARK, NJ 

REGULAR CANCEL – CANCEL REQUEST OUTSIDE OF CANCELLATION POLICY WINDOW LATE CANCEL – CANCEL REQUEST INSIDE OF CANCELLATION POLICY WINDOW 

NO SHOW – CANCEL REQUEST AT THE START OF PICKUP TIME OR ONCE THE DRIVER IS ON LOCATION 

PRO-GREETER – WITHIN THE U.S 24 HOURS PRIOR OR 72 HOURS INTERNATIONAL ANY CHANGES WITHIN THE  TIME FRAME ARE CONSIDERED LATE CANCELS AND BILLABLE 

CHAUFFEUR GREET – PLEASE REFER TO CANCELLATION POLICIES OF THE TYPE OF VEHICLE IS BEING USED TO  PICK UP THE CLIENT 

MUST COMPLY WITH AFFILIATE CANCELLATION POLICIES WHEN HANDLNG WITH SPECIAL OR EXOTIC VEHICLE CANCELLATIONS SUCH AS SPRINTERS/LIMOUSINES/VANS/COACHES 

Worldwide Affiliated 

We may also share your Personal Information with other affiliates within the Book Boutique affiliates  network group to the extent this is necessary to fulfill a request you have submitted via our websites,  booking app or for customer support, technical operations, and account management purposes. 

Emails

It is important to note that any email communication is not secure. This is a risk inherent in the use of e-mail.  Please be aware of this when requesting information or sending forms to us by email. We recommend that  you do not include any confidential information (i.e. credit card information) when using email. For your  protection, our email responses to you will not include any confidential information. 

Your Rights as a Data Subject 

Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights  as a Data Subject. These rights are as follows: 

• The right to be informed: this means we must inform you of how we intend to use your personal data  and we do this through the terms of this Policy. 

• The right of access: this means you have the right to request access to the data we hold about you and  we must respond to those requests within one month. You can do this by sending an email  to info@klsworldwide.com. 

• The right to rectification: this means that if you believe some of the data, we hold is incorrect, you have  the right to have it corrected. You can do this by logging into your account with us, or by sending us an  email with your request. 

• The right to erasure: this means you can request that the information we hold be deleted, and we will  comply unless we have a compelling reason not to, in which case you will be informed of same. You can  do this by sending an email to info@klsworldwide.com. 

• The right to restrict processing: this means you can change your communication preferences or opt-out  of certain communications. You can do this by sending an email to it@klsworldwide.com. 

• The right of data portability: this means you can obtain and use the data we hold for your own purposes  without explanation. If you wish to request a copy of your information, contact us  

at info@klsworldwide.com. 

• The right to object: this means you can file a formal objection with us regarding our use of your  information with regard to third parties, or its processing where our legal basis is our legitimate interest  in it. To do this, please send an email to info@klsworldwide.com. 

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your  personal information whenever possible. We also have protocols in place in the unlikely event that we suffer  a data breach and we will contact you if your personal information is ever at risk. For more details regarding  our security protections see the section below or visit our website at www.klslimo.limo. 

Security 

Book Boutique takes precautions to protect your information. When you submit sensitive information via the  website, your information is protected both online and offline. Wherever we collect sensitive information  (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can 

verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address  of the webpage. 

While we use encryption to protect sensitive information transmitted online, we also protect your  information offline. Only employees who need the information to perform a specific job (for example, billing  or customer service) are granted access to personally identifiable information. The computers and servers in  which we store personally identifiable information are kept in a secure environment. This is all done to  prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information  under our control. 

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build  users' trust and confidence in the internet and website use by providing simple and secure access and  communication of credit card and personal information. In addition, Book Boutique Chauffeured Service is a  licensee of TRUSTe. 

Acceptance of Terms 

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy  Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further  use of our sites. In addition, your continued use of our website following the posting of any updates or  changes to our terms and conditions shall mean that you agree and acceptance of such changes